Terms and Conditions

By purchasing any product (Software) from Magenest Store you agree to the following (Agreement):

By purchasing the Software you acknowledge that you have read this Agreement, and that you agree to the content of the Agreement and its terms, and agree to use the Software in compliance with this Agreement.

The Agreement comes into legal force at the moment when you order our Software from our site or receive it through email or on data medium at the our discretion.

vWe are the copyright holder of the Software. The Software or a portion of it is a copyrightable matter and is liable to protection by the law. Any activity that infringes terms of this Agreement violates copyright law and will be prosecuted according to the current law. We reserve the right to revoke the license of any user who is holding an invalid license.

This Agreement gives you the right to use only one copy of the Software on one Magento or Woocommerce installation solely for your own personal or business use, subject to all other terms of this Agreement. A separate License should be purchased for each new Software installation (for one domain). Any distribution of the Software without our consent, including noncommercial distribution is regarded as violation of this Agreement and entails liability, according to the current law.

You may not use any part of the code in whole or part in any other software or product or website.

You may not give, sell, distribute, sub-license, rent, lease or lend any portion of the Software or Documentation to anyone. You may not place the Software on a server so that it is accessible via a public network such as the Internet for distribution purposes.

You are bound to preserve the copyright information intact, this includes the text/link at bottom.

We reserve the right to publish a selected list of users of our Software.

We will not be liable to you for any damages (including any loss of profits/saving, or incidental or consequential) caused to you, your information and your business arising out of the use or inability to use this Software.

We are not liable for prosecution arising from use of the Software against law or for any illegal use.

If you fail to use the Software in accordance with the terms and conditions of this License Agreement, it constitutes a breach of the agreement, and your license to use the program is revoked.

Magenest JSC. reserves the right to change this license agreement at any time and impose its clauses at any given time.

License agreement remains effective until terminated. We retain the right to terminate your license to use the Software at any time, if in its sole discretion, you are not abiding by the terms of the Agreement, including, but not limited to, obscuring or removing any link or copyright notice as specified in this agreement. You may terminate it at any time by destroying all copies of the Software. Termination of this Agreement does not bind us to return you the amount spent for purchase of the Software.

If you continue to use the Software after Magenest JSC gives you notice of termination of your license, you hereby agree to accept an injunction to enjoin you from its further use and to pay all costs (including but not limited to reasonable attorney fees) to enforce our revocation of your license and any damages suffered by us because of your misuse of the Software.

This software is designed to work with a specific Magento or Woocoomerce edition and cannot be used on an edition other than specified. Magenest does NOT guarantee correct work of the software on any other Magento or Woocommerce edition except the one specified during the purchase process. Magenest does not provide with Software support in case of incorrect edition usage.

Upgrades

We provide our customers with free upgrades of the product they buy, limited to the product version branch. It means, that buying a product version N.x gives right to receive free updates for the version brunch N. (N.x, N.x.x). After an update is available all buyers can download it from "Downloadable products" area when logged in. Besides, an email notification is sent stating new version availability. Software upgrades download is also limited by support period defined by customer during the purchase.

Email Address

E-mail address must be valid because it will be used for communication purposes. It is strongly recommended to use the e-mail address associated with your company. Free emails can be used for registration and checkout process, but orders placed using free email service addresses will be checked more thoroughly and may take longer for activation as a result.

Download

All products are available for download since the payment has been accepted and verified. If you can't download a product please check status of your payment via payment processor interface.

License

All our products are licensed under the OSL License. You have the right to use each purchased theme on one domain only.

Support

Magenest offers the response time can be up to 2 business days. The period of free support is6 months.

We offers lifetime update free for all of our paid products. Support includes answering questions related to our products, bug/error fixing to make sure our products work well in your site exactly like our demo.

Support DOES NOT include other services as customize our product to fit your own needs, installation service, uninstallation service. We ONLY support you with exist features of module.

Please kindly understand that tickets that arrive at our weekend will be processed when we’re back to office on next Monday (GMT+7).

Refunds

We offer 30-day money back guarantee for ALL Magento products listed on Magenest store. However, the refund policy doesn't affect ANY Woocommerce product on our store. The refund policy only applys to case of our extensions fail to function properly due to a bug that we cannot support. Refunds will not be granted if you simply decide not to use the product or if the product was purchased for evaluation purposes. If you only wish to try it out for evaluation, please access our Demo Site for testing the extension. Refunds will not be granted in case of coding conflicts that are related to any other extensions that are installed on your site. If request for refund is received after 30 days (follow the Paypal invoice date, GMT-6), it will be rejected.

Please request a refund if we can't be alble to resolve the bugs. We will require an access to FTP credentials and all tabs of our extension in backend to support you. We will give you a refund if the Software has bugs that we can't fix.

To request a refund please submit a request containing your Order ID to support@magenest.com. Magenest refund policy does not cover installation and customization services, support period renewal fees and in-store reward points.

Others

Our product package does not include any installation service. If you need help to install any product, please contact us for for technical support or purchase the installation package in here.