Cancel Order

The Magenest's extension makes the order cancellation easier for both customers and store owners

  • Deleting orders right from the frontend
  • Customers can add comments for each product they cancelled
  • Admins are able to customize the settings
  • Using emails for notification
CE 2.1.x, EE 2.1.x
Version 1.0.0

The extension that allows customers to cancel orders after placing them on a website

PCustomers can delete orders right from their front-end.

  • On the Account Dashboard display, customers can see all the recent orders that they have purchased with accompanied ‘cancel order’ link
  • Customers can also cancel orders in My Order tab.

The reasons of canceled orders are addressed by reading the customers’ comments

  • When customers click on ‘Cancel Order’ link, a popup will appear, from which they can insert their comments and reasons for canceling the orders.
  • This helps vendors to know the exact reasons of order cancellation; thereby, they know how to improve their lacking aspects.

Store owners are allowed to configure the settings

  • They can change the ‘Cancel order’ link or button text
  • They can change the ‘Cancel order’ form header text
  • They can change the ‘Cancel order’ note text
  • They can set up a custom mail template for order cancellation, and custom display messages.
  • They can enable and disable functionality from backend.

Admins are more organized with notification system

  • Whenever a product is cancelled, an email will be automatically sent to the admin.
  • It saves a lot of time and effort for store owners to manage their product quality better.

The list of features of Cancel Order extension for Magento 2

  • Consumers can cancel the placed orders.
  • Adding comments on order cancellation.
  • Admin can customize the ‘Cancel Order’ settings
  • Notification system

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