Order Management

Order Management allows customer have full permission of editing anything in pending or purchased orders.

  • Ability of editing order, item quantity and billing address
  • Set customer and admin permission in editing orders and approve editing requests
CE 2.1.x, EE 2.1.x
Version 1.0.2

Allow customers to edit their order after placement

Allow customers to edit orders after they have place orders

  • Customers can change the quantity of any items that they have placed in their orders
  • Customers can also add new items not existing in the order from avalaible products in Magento 2 store
  • In addition to order items, customers can also edit the billing address of the order after placement
  • View the status of their order edit request in customer dashboard

Manage order editing request

    After customers have edited their orders, these edited orders will show up in Magento 2 back-end so store managers can approve or disapprove them

    • See pending order editing requests in Magento 2 back-end
    • Manage item editing for each request/order. Admins can approve or disapprove changes in item quantity and discount, or even remove any items completely
    • See edit requests in billing address and approve or disapprove these changes

Manage customer and admin permissions

  • Set customer permission: enable/disable item and order edit, enable/disable billing address edit
  • Set admin permission: enable/disable management of item edit requests, set permission to remove items from order

Full list of features for Magento 2 Order Management

  • Allow customers to edit item quantity
  • Allow customers to add orders
  • Allow customers to edit billing address
  • Allow admins to approve items in quantity level
  • Allow admins to remove items from orders
  • Allow admins to approve changes in billing address
  • Set customer and admin permission in editing orders and approve editing requests

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