Insight

To keep customers come and stay, you have to be efficient from the time they buy a product till the time they make a payment and even after-sales services.  Payment plays an important part in the flow. Why? Because once customers make a decision to buy, they want to complete the payment process as quickly as possible to start using... (More)

Communication is going more virtual in 2020. Traditional marketing channels still matter. However, if you don’t take advantage of the online platforms to market your business, you are bound to be left behind. If you are one of those who want to go beyond email marketing or live chat, a Facebook chatbot is coming your way to leveraging your customer... (More)

ECommerce product image always plays an essential role in the business of online eCommerce brands. Good product images are the determinant to move merchandise on your eCommerce website and increase conversion rate. Of all the factors that contributed to premium website product photography, quality and size are the two most important. What is the most suitable size regarding the physical... (More)

“Want to earn more followers on your Instagram. Follow me to learn more!” “Can’t wait to read new chapters of your favorite webtoon? Add coins to unlock now!” Do you often see these quotes whenever your eyes catch an online ad? Or the sight of those “learn more”, “buy now” buttons seem to be too inviting to overlook? Well, in... (More)

If you own an eCommerce store, the search bar is a great feature that helps your customers quickly find the right item they need. And it can be even more convenient for them to immediately see the results in the dropdown list without waiting for the page to be reloaded. Do you want to provide customers with such an excellent... (More)

A reward point program is one of the best ways for businesses to maintain your relationship with both new and existing customers. It does not only help you attract new buyers and provide them with strong incentives to come back to your store and make more repeat purchases, but also ensures that existing loyal customers still have feelings of being... (More)

Over the last 7 months, the outbreak of Covid-19 pandemic has made changes to consumers’ behavior, especially how they are shopping on mobile devices. So, how is mobile commerce influenced by Covid-19? And what are the most popular mobile commerce trends during this Coronavirus disease? Let’s find out in this article! Impacts of Covid-19 on mobile commerce Covid-19 pandemic has... (More)

Social networks have been a powerful tool for eCommerce shops to access more potential customers and grow business quickly. In the past few years, Facebook, the biggest social networking in the world with more than 2.6 billion users, has been put its focus on shopping features for eCommerce. The first move is the launch of Marketplace, then Instagram checkout and... (More)

First opened since 1971, Starbucks is considered one of the easiest brands to identify by buyers. Every day, millions of cups are consumed all over the world. More and more people make Starbucks the must-have drink every morning. With nearly 31,000 stores in 76 countries, Starbucks is the most prominent name in the F&B industry.  So why people fell in... (More)

In the crisis of the COVID-19 Pandemic, Netflix becomes one of the most convenient entertainments for millions of audiences to spend time at home. Users have a wide range of choices in movies and TV series produced by various countries in the world. In the past, the movie video market is ruled by Blockbuster - the company provides video renting... (More)